The airline canceled your flight?
You may be entitled to up to €600 in compensation.
Not sure where to start? Get in touch with Flyinspectors. We’ll review the circumstances of your flight cancellation and, if you have a valid claim, help you recover what you’re owed by the airline.
When Are You Eligible for Canceled Flight Compensation?
Flight cancellation doesn’t automatically mean your flight compensation claim is valid. Your eligibility largely depends on three factors:
When Were You Notified?
If you learned about the cancellation less than 14 days before departure, you may have a valid claim.
Were You Offered Another Flight?
It matters whether the airline offered you another flight and how much your arrival time changed.
Why Was Your Flight Canceled?
The cancellation must be the airline’s fault. In extraordinary circumstances, such as severe weather, compensation may not be paid.
Your route and the applicable regulations also matter.
Compensation, a Refund, or Alternative Flight?
If your flight is canceled, you may be entitled to fixed compensation. You may also have the right to choose between a ticket refund and alternative travel arrangements:
Cash Compensation
An additional payment you may receive if you meet the eligibility requirements.
Ticket Refund
You’re allowed to request a refund for your ticket if you no longer wish to continue your trip.
Alternative Flight
You can choose to board another flight to your destination, subject to the applicable rules.
If the airline didn’t offer another flight and you had to buy replacement tickets yourself, you may be able to claim reimbursement for that additional expense. You may also be entitled to canceled flight compensation even if you accepted an alternative flight or other benefits from the airline. Contact us and let us know more about your specific situation so we can help you further.
Not sure if you’re eligible for compensation?
Give us a call — we’ll review your case and tell you what to do next.
How Much Compensation Can You Receive for a Canceled Flight?
Under current regulations, canceled flight compensation ranges from €250 to €600.
On other eligible routes
In some cases, canceled flight compensation may be reduced by 50% if your alternative flight gets you to your destination within the time limits set by the regulations.
You may also be entitled to compensation if your flight was delayed rather than canceled. Eligibility depends on the reason for the delay and when you reached your destination. Learn more about it here: Delayed Flight Compensation.
How to Submit a Canceled Flight Claim
What should you do if your flight is canceled? Start by keeping your ticket, booking details, and any cancellation notice you receive from the airline.
Then contact Flyinspectors. We’ll review your flight details and, if there is a solid legal basis for it, start handling the claim on your behalf.
Start Your Claim
Enter your flight date, flight number, and cancellation details in the form on our website. Flyinspectors will check whether you have grounds for a compensation claim.
We Handle Your Case
If the circumstances of your flight cancellation give you grounds for a claim, we’ll begin seeking flight compensation. Our team handles communication with the airline and gathers additional evidence if needed.
Receive Compensation
If your claim succeeds, you receive the compensation minus our 25% service fee. If you don’t receive compensation, you don’t pay anything.
25% fee only if you get paidFrequently Asked Questions
Why Does the 14-Day Cancellation Notice Matter?
If the airline notified you of the cancellation at least 14 days before departure, you generally aren’t entitled to fixed compensation. If you received the notice later, your eligibility depends on whether the airline offered alternative flights, when those flights were scheduled, and how much your arrival time changed if you accepted one.
Can I Receive Both a Refund and Compensation?
Yes. A ticket refund and fixed compensation are separate rights. In some cases, you may be entitled to both.
Can I Claim Compensation for a Flight Canceled Due to Bad Weather?
Severe weather conditions may qualify as an extraordinary circumstance, so an airline may not be held accountable for payable compensation. However, the airline must substantiate the reason for the cancellation and show credible proof that it took all reasonable measures to prevent the cancellation despite the circumstances.
Flight canceled?
Start your claim or give us a call for a free consultation.